Privacy Policy For Your Peace Of Mind

This policy explains how we handle your data and protect your information

Our Privacy Commitment To You

What Information We Collect

We collect data you give directly, such as your name, contact details, or information you provide in web forms.

Data You Give Directly

  • Your name and surname when you contact us
  • Your email address for updates or communication
  • Phone number for follow-up conversations
  • Feedback or questions you provide via forms
  • Information you submit for services or requests

Data Collected Automatically

  • Usage data, including page visits
  • Technical data, such as browser and device details
  • IP address, region, and time of access
  • Cookies to remember user preferences
  • Analytics for website improvement

How We Use Your Information

We use your data to respond to requests, improve site quality, and keep your information secure.

  • Contacting you about enquiries
  • Sending updates you have requested
  • Improving our website’s content and usability
  • Maintaining secure systems and access controls
  • Complying with South African privacy regulations
  • Responding to feedback and suggestions
  • Facilitating technical support

Our Promise: We ensure your data is handled with care, using security measures to keep your information private.

How We Share Data

Your data is never sold. We may share it with trusted partners only when needed to fulfil your requests or manage our systems.

Service Providers

Partners who help us operate the website may access certain data solely to provide their services to you.

Legal Obligations

We may disclose data if required by South African law.

Anonymous Statistics

We use aggregated, non–identifiable data to improve our services.

Your Privacy Rights

You have the right to request, change, or delete your data. You can also ask how your data is used or object to data processing.

  • Request access to your personal data
  • Ask for corrections to your details
  • Request us to delete your data
  • Request a copy of your data
  • Object to how your data is used
  • Request limits on data processing

To use any privacy right listed, please contact us through the form or email address provided.

Protecting Your Data

We use encryption and secure storage to protect your details from unauthorised access or loss.

Technical Safeguards

  • Encryption of sensitive information
  • Use of secure servers and firewalls
  • Strong access control and authentication
  • Regular monitoring for potential threats

Organisational Measures

  • Staff training on data security
  • Clear privacy policies for all staff
  • Strict protocols for data access
  • Periodic internal audits for compliance

How Long We Keep Data

Data is kept for as long as needed for the purposes outlined, or as required by law.

  • Account and login information
  • Habit tracking or routine data
  • Messages or customer support queries
  • Limited details for secure processing
  • Preferences for updates or newsletters

You may ask for data removal at any time via our contact page.

International Data Transfers

If necessary, data may be transferred to secure partners outside South Africa with appropriate protections.

  • Transfers protected by contracts
  • Data sent only as required for services
  • Compliance with legal safeguards
  • Not shared for marketing unless consented

Cookies On This Site

Cookies keep website preferences and support basic analytics. You can control their use within your browser or through our cookie banner.

Types of Cookies Used

  • Necessary for basic website operations
  • Help improve site speed and features
  • Save preferences across visits
  • Enable enhanced site functionality

Contact us for help managing cookies or see our cookie policy.

Updates To This Policy

We may change this policy to stay current with laws or adjust for new services. All changes are posted here.

  • Email notifications for changes
  • Clear update date at policy top
  • Regular reviews for accuracy
  • Easy-to-find policy links on our site

Please check for major updates when visiting.

Your Questions Answered

Please use the details below to reach us with privacy concerns.

Zenixzenix

377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa

Phone: +27588961237

Email: content@zenixzenix.sbs